Powys County Council’s Trading Standards Service has urged residents to be on high alert for rogue traders targeting the county, writes Bronwen Beaven.

It comes after reports of such people offering housing repair and gardening services to properties in Brecon and Newtown. Although, many are without any formal training or experience, and their work is often substandard, overpriced or left incomplete.

However, there are tell-tale signs to look out for. For example, so-called rogue landscapers often speak using verbal quotes only, offer cheap prices and the chance to start immediately. They may also ask for cash up front.

The council stresses the importance of the public having an awareness of the above, in case of any unsolicited calls to their homes. Those who are approached by a rogue trader or feel a sense of threat and alarm should call the police on 101.

“We want to keep our communities safe and this includes protecting people from rogue traders and doorstep crime,” says Cllr Richard Church, Cabinet Member for Legal and Regulatory Services.

“Rogue traders often pray on the vulnerable, particularly the elderly. It’s really important that people look out for the signs, remain vigilant and keep an eye out for elderly friends, relatives and neighbours.”

Rogue traders and cold callers commonly offer general building work, landscaping and gardening, roofing, repairs and maintenance and driveway resurfacing. Prices charged are typically excessive and anyone accepting work will pay much more than intended.

Top tips from the council’s Trading Standard Service:

• Check the traders' credentials, particularly any phone number given

• Carry out internet research including a check for any negative reviews

• Ask friends or neighbours if they have heard of the firm, and if local, check to ensure their premises are where they say they are

• Ask the trader for references, and if possible view an example of their work

• It is advisable to use a trader who is a member of a trade association, but check the claim with the trade body before employing them

• Ask for a written quotation before going ahead. Make sure the trader's name and address is on it and that the price for the work is clear

• Keep a note of any vehicle details including the registration number

• Never part with money until the work is completed to your satisfaction. Always try to pay by cheque or credit card – never be persuaded into going to the bank or building society to withdraw cash.

• Cold callers are requested to give a ‘cancellation noise’ by legislation, giving them 14 days to cancel the contract made for any work over £42. Failure to do so is a criminal offence.

Anyone who believes they themselves or anyone they know may be a victim, should contact Citizens Advice consumer helpline for free on 0808 223 1133 or to contact a Welsh-speaking adviser call 0808 223 1144.

Citizens Advice can also be contacted through their website.